Shipping and Refunds Policy

Shipping Policy

Shipping Information

We currently ship orders within the United States. All orders are processed and fulfilled to ensure reliable delivery and quality handling.

 

Processing Time

Orders are typically processed within 1–2 business days after being placed. During high-volume periods, processing times may be slightly extended. You will receive a confirmation email once your order has been processed and prepared for shipment.

 

Delivery Time

Once shipped, most orders arrive within 2–4 business days. Delivery times may vary depending on your location, carrier delays, weather conditions, or other factors outside of our control.

 

Order Tracking

After your order ships, you will receive an email with your tracking information. Please allow up to 24 hours for tracking updates to appear once the carrier has received the package.

 

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible with your order number and photos of the issue. We will work quickly to resolve the situation.

For any questions related to shipping or returns, please contact us at ryvia.brand@gmail.com.

NOTE: We are not responsible for shipping carrier delays.